You've got a 7-day window from the delivery date to request a return on uncommonsociety.store. Keep in mind, we only accept returns by mail. Ensure the returned items are brand new, unused, and still rocking their original tags. We'll process refunds to your original payment method, but shipping charges are non-refundable.
To kick off a return, swing by your account on our website, hit up the “Orders” section, and choose the order number housing your Uncommon Society gem. Click “create a return” because your satisfaction is our top priority!
Remember, stick to the provided return shipment label – no alterations allowed. We like to keep things smooth and simple.
EXCHANGES
We don't do exchanges at Uncommon Society. Instead, return the product for a full refund and snag your preferred item(s) by placing a fresh order, to keep it hassle-free!
SPECIAL COLLABORATIONS
All sales are final for any purchases of limited edition and/or special collaboration products.
Disclaimer: Frequent returns or unusual patterns/activities may be flagged, and abuse of the return policy may result in the refusal of future orders. Review our TERMS OF USE for more details.